Terms and Conditions

Web Design, Development & Consulting

  • All Web Design, Development & Consulting services are quoted before any work is started. Please see our Pricing here.
  • Any custom Designs or Development that are created purely by DH IT Consulting & Web Development remain our sole intellectual property, except when the IP has been purchased, please see here. Without IP purchase, you are granted permission to use any custom Desgins/Development provided by DH IT Consulting & Web Development under your own business but NOT given permission to re-sell or give away any custom Designs/Development provided by DH IT Consulting & Web Development.
  • Any website/web app upgrades are NOT covered by any warranty and DH IT Consulting & Web Development are NOT responsible for any issues that may arise after work completion.

SEO Development, Social Media Management & Consulting

  • SEO Development/Consulting & Social Media Consulting results are dependant on your business, competition, performance and alot of other factors involved with SEO, due to this we cannot guarantee all SEO services.

Graphic Design

  • All Graphic Design services/imagery remain our sole intellectual property, except when the IP has been purchased, please see here. Without IP purchase, you are granted permission to use any imagery provided by DH IT Consulting & Web Development under your own business but NOT given permission to re-sell or give away any Graphic Design services/imagery provided by DH IT Consulting & Web Development.

IT Consulting

  • All IT Consulting services are covered by Warranty & Returns (please see below)

Warranty & Returns

  • All returns must be authorised by DH IT Consulting & Web Development and invoice numbers and date quoted.
  • Virtual products, development, consulting and labour services are not returnable or refundable as the labour hours are not able to be returned. Instead, we will continue to work towards your complete satisfaction, however DH IT Consulting & Web Development reserve the right to stop work in unreasonable circumstances.
  • Once websites and digital products are delivered, no further responsibility or liability is accepted for maintenance or repairs.

Payment Terms

  • Invoices are sent upon work completion, except when service duration will be required to exceed 1 week. In both cases the invoice will be required to be paid within 7 days from the invoice date.
  • All billing time is done in increments of 15 minutes.

Overdue Accounts

  • DH IT Consulting & Web Development reserves the right to charge administrative fees if an account is not paid by the due date. This amount is consideration for irregular administration burdens created. Fees & Charges can be found here.
  • These charges can be prevented by proactive communication. We are very keen to accommodate, where possible.

Disclaimer

  • You agree that the terms and conditions shall be deemed to be incorporated in every contract for the supply of goods & services between DH IT Consulting & Web Development and yourself.
  • The goods & services provided are the responsibility of the customer/recipient upon delivery but remain the property of DH IT Consulting & Web Development until at such time as full payment is received for all payments owing whatsoever by the customer to DH IT Consulting & Web Development within the trading and pricing terms stipulated above.

Governing Law and Jurisdiction

  • You agree that any legal action, proceeding or other matters relating to your access to, or use of, the Information or the Sites shall be governed by Australian federal law or the laws of the state of New South Wales. You may not access, download, use or export the Information in violation of Australian export laws or regulations, or in violation of any applicable local laws or regulations. If you have any questions concerning legal or other matters described above, contact the DH IT Consulting & Web Development via email. E-mail: consulting@deanharries.com

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